Work area (not study track)

Releases

Env 1.0.0

Deploy a version to change HelpDesk behavior. Retest work-board tickets after each deploy.

Currently deployed: 1.0.0

1.0.0 — Stable baseline

ACTIVE

- HelpDesk dashboard, tickets, search, and settings
- Create ticket with subject, description, priority
- Update ticket status
Known issues: none intentionally introduced.

1.1.0-rc — Release candidate (known regressions)

- NEW: marketing banner on dashboard
- CHANGED: create ticket is slower (2s) — wait for redirect
- BUG: search always returns no results
- BUG: high-priority tickets display as Low on detail page
- BUG: description required even when product docs say optional
- BUG: status updates may fail intermittently (simulated outage)

1.1.1 — Hotfix — search & priority labels

- FIX: search returns matching tickets again
- FIX: priority label shows correctly
- STILL BROKEN: slow create (2s), required description, status outage
- KEEP: banner